Last Updated: 12 February 2026 | Effective Date: 12 February 2026
Welcome to our online confectionery store. By accessing or using our website, placing an order, or engaging with our services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms constitute a legally binding agreement between you and TABRIFICS LTD.
If you do not agree with any part of these terms, you must not use our website or purchase our products. You must be at least 16 years of age to place an order on this website. By placing an order, you confirm that you meet this age requirement and have the legal capacity to enter into binding contracts under the laws of Scotland and the United Kingdom.
TABRIFICS LTD operates an online retail business specialising in premium Scottish confectionery, including but not limited to traditional Scottish Tablet, handmade fudge, toffee, caramel sweets, honeycomb, and curated gift boxes. All products are crafted using authentic Scottish recipes and premium ingredients.
We offer the following services through our website:
All products are made fresh to order in small batches at our facility in Aberdeen, Scotland. Product availability, flavours, and specifications are subject to change without prior notice, though we endeavour to keep our website information current and accurate.
When using our website and services, you agree to:
Failure to comply with these obligations may result in immediate suspension or termination of your access to our services, and we reserve the right to report illegal activities to relevant law enforcement authorities.
All content on this website, including but not limited to text, graphics, logos, images, product photographs, descriptions, recipes, design elements, software code, and compilation of content, is the exclusive property of TABRIFICS LTD or its content suppliers and is protected by United Kingdom and international copyright, trademark, and intellectual property laws.
Our traditional Scottish recipes, product formulations, and manufacturing processes constitute valuable trade secrets and proprietary information owned by TABRIFICS LTD. You are granted a limited, non-exclusive, non-transferable licence to access and use the website for personal, non-commercial purposes only. This licence does not include any right to:
Any unauthorised use of our intellectual property may result in legal action and you may be held liable for damages, including costs and legal fees.
We strive to ensure that all product descriptions, images, ingredients lists, allergen information, and pricing displayed on our website are accurate and current. However, we do not warrant that product descriptions, photographs, or other content on the website are complete, reliable, current, or error-free.
All prices are displayed in British Pounds Sterling (GBP) and include VAT at the applicable rate unless otherwise stated. Delivery charges are calculated separately and displayed before you complete your purchase. We reserve the right to change prices at any time without prior notice, though price changes will not affect orders already placed and confirmed.
Product photographs are for illustration purposes and may differ slightly from the actual products due to the handmade nature of our confectionery. Variations in colour, size, and appearance may occur between batches, as each is crafted individually. Such variations are inherent to artisan food production and do not constitute grounds for returns or refunds unless they affect food safety or quality.
In the event of a pricing error or product description inaccuracy, we reserve the right to cancel or refuse any orders placed at the incorrect price or based on incorrect information. We will notify you promptly if this occurs and offer you the option to place a new order at the correct price.
When you place an order through our website, you are making an offer to purchase products subject to these Terms of Service. All orders are subject to acceptance by TABRIFICS LTD. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases where:
Order confirmation emails are sent automatically upon receipt of your order and do not constitute acceptance. Acceptance occurs when we dispatch your order and send you a shipping confirmation email. At that point, a binding contract is formed between you and TABRIFICS LTD.
Payment is processed securely through authorised payment providers at the time you place your order. We accept major credit cards, debit cards, and other payment methods as displayed at checkout. You confirm that you are authorised to use the payment method provided and that sufficient funds or credit are available to complete the transaction.
All transactions are subject to fraud screening and verification. We may contact you to verify order details before processing. Failure to respond to verification requests within 48 hours may result in automatic order cancellation.
We offer delivery services throughout the United Kingdom and to selected international destinations. Delivery costs, estimated delivery times, and available shipping methods are displayed at checkout before you complete your purchase. All delivery timeframes are estimates only and are not guaranteed.
Orders are typically dispatched within 1-2 working days for orders placed before midday Monday through Thursday. Orders placed from Thursday afternoon through Sunday are dispatched the following Tuesday to ensure maximum product freshness. You will receive email notification with tracking information once your order has been dispatched.
Delivery times may be affected by factors beyond our control, including courier delays, weather conditions, customs processing for international orders, and public holidays. We are not liable for delays caused by third-party courier services, though we will assist in tracking and resolving delivery issues where possible.
You are responsible for providing a complete and accurate delivery address. If a delivery fails due to incorrect address information, refusal of delivery, or unavailability of recipient, redelivery charges may apply. Undelivered packages returned to us may incur restocking fees before a refund is processed.
Risk of loss and title for products pass to you upon delivery to the specified address. We recommend inspecting packages immediately upon receipt and reporting any damage or missing items to us within 48 hours of delivery.
Due to the perishable and food safety nature of our products, we can only accept returns of unopened, unused products in their original sealed packaging within 7 days of delivery. To initiate a return, you must contact us at [email protected] with your order number, reason for return, and photographs of the product if applicable.
You have the right to cancel an order within 14 days of receipt under the Consumer Contracts Regulations 2013, provided the products remain sealed and unopened. Opened food products cannot be accepted for return due to health and safety regulations. Return shipping costs are the customer's responsibility unless the return is due to an error on our part or a defective product.
If you receive damaged, defective, or incorrect products, please contact us immediately with photographic evidence. We will arrange for replacement or full refund, including return shipping costs, at our discretion. Claims for damaged or defective products must be made within 7 days of delivery.
Refunds are processed to the original payment method within 14 days of our receipt and acceptance of the returned product. We reserve the right to deduct costs incurred for partial consumption, damage, or packaging degradation from any refund amount.
Order cancellations are accepted up to 24 hours after placing the order, provided production has not commenced. Cancellation requests must be submitted in writing to [email protected]. Orders already in production or dispatched cannot be cancelled.
Our confectionery products contain dairy ingredients including milk, butter, and cream. Some products may contain nuts or be produced in facilities where nuts are handled. Full allergen information is provided on product packaging and is available on request before purchase.
While we take reasonable precautions to prevent cross-contamination, we cannot guarantee that any product is completely free from allergen traces due to our production environment. If you have severe allergies or specific dietary requirements, please contact us before placing an order to discuss suitability.
Customers are responsible for reviewing allergen information and determining suitability for their own consumption or for gift recipients. We cannot be held liable for allergic reactions resulting from consumption of our products where appropriate allergen information has been provided.
Products should be stored in cool, dry conditions away from direct sunlight and consumed within the timeframe indicated on packaging. We recommend consumption within 2-4 weeks of production for optimal quality and freshness.
Our website, products, and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, TABRIFICS LTD disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
To the maximum extent permitted by United Kingdom law, TABRIFICS LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:
Our total liability to you for any claims arising from your use of the website or purchase of products shall not exceed the amount you paid for the specific product giving rise to the claim, or £100, whichever is lower.
Nothing in these Terms of Service excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under United Kingdom law.
You agree to indemnify, defend, and hold harmless TABRIFICS LTD, its directors, officers, employees, agents, suppliers, and partners from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising from:
This indemnification obligation will survive termination of these Terms of Service and your use of the website.
Our website may contain links to third-party websites, services, or resources that are not owned or controlled by TABRIFICS LTD. These links are provided for your convenience and information only. We have no control over, and assume no responsibility for, the content, privacy policies, terms of service, or practices of any third-party websites or services.
We do not endorse or make any representations about third-party websites or their content. Your use of third-party websites is entirely at your own risk, and you should review the applicable terms and policies of any third-party website you visit.
Payment processing is handled by authorised third-party payment providers. While we implement security measures, we are not responsible for the security practices of these payment processors. You acknowledge that your payment information is subject to the third-party processor's terms and privacy policy.
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Our Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and UK data protection laws.
By using our website and placing orders, you consent to the collection and use of your personal information as described in our Privacy Policy. We are committed to protecting your privacy and maintaining the security of your data.
For full details on data collection, processing, cookie usage, and your rights under GDPR, please review our complete Privacy Policy at Privacy Policy.
These Terms of Service, your use of the website, and any disputes arising from or related to your use of our services shall be governed by and construed in accordance with the laws of Scotland and the United Kingdom, without regard to conflict of law principles.
Any legal action, suit, or proceeding arising out of or relating to these Terms of Service or your use of the website must be instituted exclusively in the courts of Scotland, and you consent to the personal jurisdiction of such courts. You waive any objection to venue in such courts based on inconvenient forum.
If you are a consumer based in the European Union, you may also have the right to bring proceedings in the courts of your country of residence, and nothing in these terms affects your statutory rights as a consumer under EU consumer protection laws.
In the event of any dispute, claim, or controversy arising from or relating to these Terms of Service or your use of our website and services, we encourage you to first contact us directly at [email protected] to attempt to resolve the matter informally. We are committed to working with you in good faith to reach a mutually satisfactory resolution.
If we are unable to resolve a dispute through informal negotiation within 30 days, either party may pursue formal resolution through the following process:
Nothing in this section prevents either party from seeking injunctive relief or other equitable remedies in court to prevent irreparable harm or protect intellectual property rights.
We reserve the right to suspend or terminate your access to our website and services at any time, with or without cause, with or without notice, and with immediate effect. Grounds for termination may include but are not limited to:
Upon termination, your right to use the website will immediately cease. Termination does not affect any rights or obligations that accrued prior to termination, including outstanding orders and payment obligations.
Sections of these Terms of Service that by their nature should survive termination will survive, including but not limited to intellectual property provisions, disclaimers, limitation of liability, indemnification, and governing law.
We reserve the right to modify, amend, or update these Terms of Service at any time to reflect changes in our business practices, legal requirements, or for any other reason we deem necessary. When we make changes, we will update the "Last Updated" date at the top of this page.
Significant changes to these Terms of Service will be notified to users through a prominent notice on our website homepage or via email to registered customers, with a minimum of 14 days' notice before the changes take effect. Continued use of the website after the effective date of any changes constitutes your acceptance of the revised Terms of Service.
If you do not agree to the modified terms, you must discontinue use of the website immediately. We recommend reviewing these Terms of Service periodically to stay informed of any updates.
Your only remedy if you do not accept modified terms is to stop using the website and our services. Modified terms will not apply retroactively to disputes or issues that arose before the modification date.
If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent as closely as possible.
Our failure to enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of that term or any other term. Our rights and remedies under these Terms are cumulative and not exclusive.
Any waiver must be in writing and signed by an authorised representative of TABRIFICS LTD to be effective.
These Terms of Service, together with our Privacy Policy, Cookie Policy, and Disclaimer, constitute the entire agreement between you and TABRIFICS LTD regarding your use of the website and purchase of products, and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.
No amendment, modification, or waiver of these Terms of Service shall be binding unless in writing and signed by an authorised representative of TABRIFICS LTD. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
These Terms of Service do not create any third-party beneficiary rights, agency, partnership, or joint venture relationship between you and TABRIFICS LTD.
If you have any questions, concerns, or comments regarding these Terms of Service, or if you need to contact us regarding your order or use of our services, please reach us through the following channels:
TABRIFICS LTD
Registered Address: Unit 3/12 Deemouth Business Centre, Aberdeen, Aberdeen City, Scotland, AB11 9PB
Company Registration Number: 14567289
VAT Number: GB 437 8192 64
Email: [email protected]
Telephone: +44 1224 587 432
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM GMT
We aim to respond to all enquiries within 1-2 working days. For urgent order-related matters, please include your order number in the subject line of your email.
By using this website and placing orders with TABRIFICS LTD, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service in their entirety. These terms are effective as of the date shown above and apply to all users of the website.